ABOUT US
PLEASE READ BEFORE BOOKING Deposit/ Payment policy: - A $20 non refundable deposit is required - You have 24hours to send your deposit if fail to do this your appointment will be cancel - NO DEPOSIT= NO APPOINTMENT - Deposits will go towards your total - If you are a new client you must send a screenshot of the deposit being sent - All deposits shall be sent through Zelle or Apple Pay to my number (240)-460-7785 - The remaining balance MUST be paid in cash - Exact amount is to be given as I do NOT give out change Late Policy: - You will be given a 10 minute grace period - After 10 minutes a $10 fee will be added to your total - After 15 minutes your appointment will be cancelled and 50% of your service will be charged - Meaning you must be inside my studio room before those 15 minutes are up as my doors will be locked - Please take into consideration that every client has a scheduled appointment, if you are running late please let me know ahead of time - Failing to pay any fees will automatically ban you from booking from the future Cancellation/ Rescheduling/ No show Policy: - No show/ No call will have you banned from booking in the future and 50% of the service will be charged - You are responsible for canceling and rescheduling your appointment - If you need to cancel or reschedule it must be done 24 hours before your appointment time - Anything less than 24 hours will result in you being charged 50% of the service - If you are rescheduling you will only need to send a new deposit - You will only be allowed to reschedule once, after that you will be charged 50% of the service Fill in Policy: - Please book your fill ins between 2-3 weeks - Anything over 3 weeks will be considered a new set - If you come in past the 4 week mark and you still have lashes on please book a removal with your service - You must have at least 40% of lashes on each eye for it to be considered a fill in - Please keep in mind I do NOT work over other lash tech work Squeeze ins - Squeeze in appointments will be considered before 9am and after 6pm Mon, Tue, Thur and after 1pm on Fri and Sat - There will be a squeeze in fee of $30 - Any squeeze ins with a notice of 24 hours or less will have a fee of $50 - All fees must be sent with the original deposit of $20 Reminders - Please come makeup free, no contacts on, no caffeine before your appointment and no extra guest allowed - To receive any free touch ups/ fixes you will have a 48 hours time period to notify me - Any touch ups must be done within 72hours, after that there will be a fee - Please remember to use the bathroom beforehand - Once you have arrived please text me at (240)-460-7785 and I will let you know when I’m ready for you - Once you enter the building come up to the 5th floor and enter where it says oasis office and my room number is 500-A21 If you have any questions or concerns please feel free to reach out to me!
CANCELLATION POLICY
I charge a 50% cancellation for No show and last minute cancellation